The
last decade has witnessed a huge technology leap, with computing
power making inroads into every single aspect of human existence.
Retail shopping is not left untouched as the e-commerce trend has
brought everything to the user’s fingertips. However, this is just
the tip of the iceberg as things are much bigger than they appear on
the surface.
Disruptive technologies such as Artificial Intelligence,
Big Data, and Augmented Reality are enhancing the value of customer
experiences manifold. But this is not the end as their impact will
grow in future. Let’s explore all that these innovations will have
in store for the industry in the coming years.
Today,
mobile commerce is the mainstay of e-commerce. You shouldn’t be
surprised if your Magento developer suggests that your business store
must be supplemented by a mobile app. While smartphone definitely
wins in terms of customer experience today, the boundaries between
various selling channels will blur in the coming years. The shopping
experiences will be consistent, whether you shop from a mobile device
or a website.
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